Service
Keep your clients coming back for their next piece — automatically. Appointment reminders, aftercare follow-ups, flash drop announcements, and loyalty campaigns that run while you're at the chair.
What It Is
Getting a new client is expensive. Keeping one is almost free — if you have the right systems in place. Most studios do nothing after a session ends. No follow-up, no aftercare check-in, no reason to come back.
Getting a new client is expensive. Keeping one is almost free — if you have the right systems in place. Most studios do nothing after a session ends. No follow-up, no aftercare check-in, no reason to come back.
Set it once, run forever. Every trigger — new inquiry, booked appointment, completed session — automatically fires the right message at the right time.
Email for longer content — newsletters, flash drops, aftercare guides. SMS for time-sensitive messages — reminders, flash day alerts, urgent follow-ups. 98% open rate on SMS.
Every message is personalized with the client's name, artist, style, and appointment history — so it feels like a 1-on-1 message, not a bulk blast.
What's Included
Automated SMS and email reminders sent 48 hours and 24 hours before every appointment. Reduces no-shows dramatically and keeps your schedule full.
Post-session aftercare instructions sent automatically after every appointment — builds trust, reduces healing issues, and naturally leads into the review request sequence.
Perfectly timed review requests sent after the healing window — when clients are happiest with their new piece. Your Google rating grows without you ever having to ask.
Flash day announcements sent to your entire client list via email and SMS — creating urgency and generating immediate booking inquiries within hours of the send.
"It's been 6 months — ready for your next piece?" Automated re-engagement messages that bring past clients back before they drift to another studio.
A designed monthly email featuring new artist work, upcoming flash days, studio news, and booking CTAs — keeping your studio top of mind for clients between appointments.
Targeted campaigns for tattoo conventions, guest artist appearances, and special events — building hype and driving advance bookings before the event.
For people who inquired but didn't book yet — a gentle, value-driven sequence that keeps your studio on their radar until they're ready to commit.
Monthly reporting on open rates, click rates, booking attribution, and revenue driven by email and SMS — so you know exactly what's working.
Channels
Email is your long-form channel — newsletters, aftercare guides, flash drop reveals, and portfolio showcases. Higher design potential, longer shelf life, and perfect for visual content that showcases your artists' work.
SMS is your high-urgency channel — appointment reminders, flash day alerts, and time-sensitive follow-ups. With a 98% open rate and most messages read within 3 minutes, nothing cuts through like a text.
The Client Journey
The moment someone fills out a form or sends a DM, they receive an instant, personalized reply collecting their style preferences, availability, and reference images — starting the consultation process automatically.
Email and SMS reminders go out 48 and 24 hours before the appointment — with prep tips (stay hydrated, eat beforehand, wear comfortable clothing) that set clients up for a great session and reduce no-shows.
A detailed aftercare guide hits their inbox the morning after their session — covering cleaning, moisturizing, sun exposure, and what to expect during healing. Builds trust and reduces follow-up questions.
Once the tattoo has healed, a friendly check-in message goes out — asking how they love it, sharing a review link, and naturally opening the door to booking their next piece.
Six months after their last session, a re-engagement message goes out — featuring new artist work, upcoming flash dates, and an exclusive early-access booking link. Keeps your studio front of mind and brings clients back before they drift away.
No — we build your list from scratch using your booking system, website, and CRM. If you already have a list, we import it and start from there. The list grows automatically with every new client.
Yes — every email includes an unsubscribe link and SMS messages include a STOP option, fully compliant with CAN-SPAM and TCPA regulations. We manage compliance so you don't have to worry about it.
Not at all. Every message is written in your studio's voice, personalized with the client's name and session details, and timed to feel natural — not like a bulk blast. Most clients assume it's sent personally.
Yes — we integrate with most popular booking tools (Vagaro, Booksy, Square, Fresha). Appointment triggers fire automatically based on booking activity in your existing system.
All plans include 250 outbound sends per month — a mix of email and SMS. This covers most studios comfortably. Heavier volume studios can add more sends as needed.
Yes — email and SMS marketing is included in every plan starting from Basic. Higher plans unlock additional campaign types like flash drops, loyalty flows, and convention promotions.
Pricing
250 sends/month from Basic. Flash drops, loyalty flows, and convention campaigns unlock on higher plans.
Your best next booking is a client you already have. Let's automate the follow-up.
